We always recommend that you order samples when choosing fabrics and wallpapers We do our best to ensure images on this site are of a high quality, but for seeing the colour and feeling the texture of a fabric there is no substitute other than a swatch. It’s simple to order a sample. Where you find a fabric, wallpaper etc that you are interested in, simply click the ‘add a sample’ icon and it will be added to your bag.
How much are samples?
Our samples are 20p for each sample and the cost of the postage for sending them out to customers.
How do I order a sample?
Go to the poducts page for the wallpaper or fabric you would like to receive a sample for, there is a drop down menu to the right of the main image labled 'Order' in wallpaper and 'Cut Length' in Fabric, this allows you to select th option 'Request a Sample'. Upon selecting this option the pricing will change to reflect that the sample is free and then click 'Add to Cart'
What size are the samples?
Samples vary in size depending on the brand, but our standard wallpaper samples are typically A4 and fabric samples from A6 to A4.
What if I need a larger sample?
If you need a larger sample for example, you're interested in a large scale design and need to view more than an A4 sample offers, we can arrange to send you a larger returnable sample at a cost of £20.00. We take this payment up front as a deposit and once we receive the returnable sample back, we will refund your money. Please contact us on 01484 766390 to arrange this service. Our telephones are answered Monday to Friday, 9.00am till 5.00pm.
How long will my samples take to arrive?
We’ll get samples sent out to you as quickly as we can, they’ll typically arrive in 3-5 working days in the United Kingdom (5-8 working days everywhere else).
How do you deliver samples?
We send out our samples from our offices once we have received and checked them from our suppliers.
Samples are usually sent by Royal Mail / Air Mail. Because we carry such a large range we do have to wait for samples to arrive from our suppliers, but we aim to deliver within 3 – 5 working days in the UK. Please add up to an extra 3 days for Europe and Rest of World.
Matching of fabrics/wallpapers/colour disclaimer:
Whilst every effort is made to obtain an exact match to the fabric and wallpaper samples available to buy on our website, the seller cannot guarantee an exact bulk match. Should a close match to the original sample purchased be required, the customer must provide a cutting from the original sample to be matched to. In the case of repeat orders, the customer must provide a cutting of the original fabric to be matched to, to ensure colour continuity.